Privacy Policy
How Scoreazy collects, uses and protects personal information.
Scoreazy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you use our website, application and services.
Information we collect
Personal information
We may collect information you provide, including your name, email address, mobile number, learner or institution details, and information submitted when using our services or contacting us.
Usage information
We may collect information about how you use our website and services, including IP address, browser type, operating system and browsing activity.
How we use information
- Provide, operate and improve Scoreazy services.
- Communicate with learners, parents, educators and institutions.
- Personalise the experience and provide relevant reports or recommendations.
- Analyse usage and trends.
- Meet legal and regulatory requirements.
Consent and children's data
Where consent is the basis for processing, you may withdraw it by contacting us. When a learner is under 18, Scoreazy seeks verifiable consent from a parent or lawful guardian before processing the learner's personal data. We do not use children's data for targeted advertising or behavioural monitoring.
Cookies and service providers
Our website and application may use essential cookies and trusted service providers for hosting, analytics, communications, registration, payments and service delivery. Third-party services process information under their own terms and privacy practices.
Data sharing
We may share information with service providers who help deliver our services, when required to comply with legal obligations, to protect rights and safety, or during a business transfer such as a merger or acquisition.
Data retention
We retain personal information only for as long as needed to provide the service, meet legal and contractual requirements, resolve disputes and maintain appropriate records. Retention periods may vary by service and type of information.
Your choices
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion, subject to legal and operational requirements.
- Opt out of marketing communications.
Security
We take reasonable administrative and technical measures to protect personal information from unauthorised access or disclosure.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated by posting the updated policy on this website.
Contact us
For privacy questions or requests, email info@scoreazy.com.