Refund & Cancellation Policy
Last Updated: 9th Oct, 25
Refund Eligibility and Process:
At Scoreazy, we are committed to customer satisfaction and stand by the quality of our products and services. We understand that situations may arise where you need to request a refund. Please review our refund eligibility criteria and process below:
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Eligibility: Refunds are eligible under the following circumstances:
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Technical issues preventing access to our services that cannot be resolved within a reasonable time.
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Billing errors or overcharges.
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Timeframes: Refund requests must be made within 30 days of the initial purchase or transaction.
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Request Process: To request a refund, please follow these steps:
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Contact our customer support team at info@scoreazy.com with your refund request.
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Provide your order or transaction details, including the date of purchase and the reason for the refund request.
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Our support team will review your request and respond within 7 working days to initiate the refund process if you meet the eligibility criteria.
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Cancellation Procedures and Requirements:
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General Policy: By default, our products and services are non-cancellable unless specified otherwise at the time of purchase. It's essential to carefully review the terms and conditions and any cancellation options offered during the purchasing process.
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Cancellation Requests: If cancellation options were provided during your purchase, you must follow the specified procedures outlined at that time. If you did not select a cancellation option, standard non-cancellation terms will apply.
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No Cancellation Fees: We do not charge cancellation fees for services that allow cancellation as per the specified terms.
Changes to this Refund & Cancellation Policy
Scoreazy reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically for updates.
Contact Us
If you have any questions or concerns about this Refund & Cancellation Policy, please contact us at info@scoreazy.com
