Refund & Cancellation
Eligibility, timelines and procedures for Scoreazy refund and cancellation requests.
Scoreazy is committed to customer satisfaction and stands by the quality of its products and services. Please review the eligibility criteria and process below.
Refund eligibility
Refunds may be eligible when:
- Technical issues prevent access to a purchased service and cannot be resolved within a reasonable time.
- A billing error or overcharge has occurred.
Request timeframe
A refund request must be made within 30 days of the initial purchase or transaction.
How to request a refund
- Email info@scoreazy.com.
- Provide the order or transaction details, purchase date and reason for the request.
- Our team will review the request and respond within seven working days. If eligible, the refund process will be initiated.
Cancellation policy
By default, Scoreazy products and services are non-cancellable unless stated otherwise at the time of purchase. Please review the specific conditions shown during purchase.
Cancellation requests
If a cancellation option was provided, follow the procedure stated at purchase. If no option was selected or offered, the standard non-cancellation terms apply.
Cancellation fees
We do not charge cancellation fees for services that expressly allow cancellation under their stated terms.
Policy changes
Scoreazy may update this policy. Changes will be posted on this page.
Contact us
For refund or cancellation questions, email info@scoreazy.com.