Shipping & Delivery
How access to Scoreazy digital products is delivered and supported.
Scoreazy Edutech Private Limited ("Scoreazy") mainly provides digital products and live services: workshops, assessments, reports, courses, programs, mentoring and learning resources. This policy explains how and when they are delivered.
Delivery by product
Workshop Toolkit
The Workshop Toolkit is sent to the WhatsApp number used at the time of purchase within 24 hours after the workshop session you registered for.
E-books, reports and other digital products
These are delivered within 24 hours of successful payment, unless a different time is shown at purchase. Delivery is by WhatsApp, email, your Scoreazy account or a download link.
Assessments
Access to an assessment is shared within 24 hours of successful payment. Reports are shared within the time stated at purchase.
Workshops, live programs and mentoring
Joining details are sent by WhatsApp or email before the session starts. Sessions follow the schedule communicated to you.
Physical products
Where a printed book or other physical product is offered, the shipping charge, delivery estimate and serviceable locations will be shown or told to you before purchase. The digital delivery timelines above do not apply to physical orders.
Shipping charges
Digital products and services have no shipping charge.
Delivery problems
If you have not received a purchase within the stated time, or cannot open or access it, contact us at info@scoreazy.com or +91 96441 07100 (WhatsApp or call). Please check your spam or junk folder for emails. We will resolve the issue promptly. If we cannot deliver, you will receive a refund as described in our Refund & Cancellation Policy.
Policy changes
Scoreazy may update this policy. Changes will be posted on this page.